FREQUENTLY ASKED QUESTIONS
 
DATES AND LOCATIONS
When is Coremetrics University?
When is Client Summit?
Where is Coremetrics University and Client Summit being held?
Why Austin?
Who should attend Coremetrics University and Client Summit?
 
REGISTRATION AND ADMISSION
How do I register?
How much does it cost to attend the event?
Is Coremetrics University included in the price of admission?
What does the Coremetrics University price include?
What does the Client Summit price include?
What is the dress for Coremetrics University and Client Summit?
Will I receive a registration confirmation letter? How soon?
How can I obtain an invoice to provide to my company?
What is the process to request special needs (food requirements, hearing impaired, etc.)?
What is the cancellation and substitution policy?
 
TRAVEL AND LODGING
What airport should I fly into?
How should I book my hotel reservations?
What is Austin weather like in April?
How do I get from the airport to Client Summit?
Who should I contact if I have more questions?
 
DATES AND LOCATIONS
When is Coremetrics University?
Coremetrics University, an optional day of classroom instruction and hands-on labs, will be held Tuesday, April 27, 2010.
 
When is Client Summit?
The Coremetrics Client Summit will be held Wednesday and Thursday, April 28-29, 2010. Please see the agenda for a day by day schedule of events. We hope you can make it to Austin for the opening night!
 
Badge and packet pickup opens at 8:00 a.m. on Tuesday, April 27, 2010. Client Summit sessions begin at 9:00 a.m. Wednesday morning. We will be offering a breakfast to kick off the day starting at 7:00 a.m. on Wednesday.
 
Where is Coremetrics University and Client Summit being held?
Renaissance Austin Hotel
9721 Arboretum Boulevard
Austin, TX 78759
Phone: (512) 343-2626
Toll Free: (800) 468-3571
 
Contact us at clientsummit@coremetrics.com for more information.
 
Why Austin?
Austin is centrally located and easily accessible from all destinations. Austin is home to Coremetrics' client services organization, providing ready access to our trainers, implementation engineers, business analysts, and product managers.
 
Austin is the capital of the Lone Star State and one of the fastest growing cities in the U.S., boasting one of the youngest, best educated, and most technologically savvy local workforces. The laid-back atmosphere of Austin appeals to diverse cultures, from the health-conscious (Austin is home to Lance Armstrong, Whole Foods Market, and miles of running and hiking trails) to the lively night scene (Austin is known as The Live Music Capital of the World). Nestled in the Texas Hill Country, Austin features both scenic vistas and ideal April weather.
 
Who should attend Coremetrics University and Client Summit?
Coremetrics University has courses specifically designed for both business and technical audiences, targeted to new, intermediate, and advanced users.
 
Coremetrics Client Summit offers a unique opportunity for all types of users from all industries to gain value from the comprehensive agenda. Attendees are managers and analysts responsible for the implementation, maintenance, and day-to-day use of Coremetrics, as well as executives who rely on Coremetrics reports to make budget allocation or marketing mix decisions. The charts below show the attendance by role and title at the 2008 Client Summit.
 
 
REGISTRATION AND ADMISSION
How do I register?
Online registration will begin on January 4, 2010.
 
You can pay by credit card (Visa, MasterCard, American Express) or purchase order. All Coremetrics University and Client Summit fees must be received by Thursday, April 22, 2010, at 5:00 p.m.
 
REGISTER NOW
 
How much does it cost to attend the event?
 
Registration Type Fee Client Summit and Coremetrics University Registration Deadline Dates
Client Summit Early Bird US $849.00 US $1,348.00 Register by February 26, 2010
Client Summit Regular Price US $999.00 US $1,498.00 Register February 27 thru April 23, 2010
Client Summit Alumni* US $749.00 US $1,248.00 Register by April 23, 2010
Coremetrics University Only US $499.00   Register by April 23, 2010
 
*Alumni price applies to an individual who has attended any prior Client Summit
 
Discounts Available
   Send at least two people from your company to Coremetrics University and you will receive two complimentary passes to Coremetrics University
   Client Summit group discount of 20% for five or more individuals from the same company (applies to Early Bird and Regular prices)
   To obtain a group discount code, please contact Client Summit Headquarters at 650-637-7731 or via email at clientsummit@coremetrics.com
 
How Do I Obtain The Alumni Price?
In order to qualify for the discounted alumni price, please contact Client Summit Headquarters at 650-637-7731 or via email at clientsummit@coremetrics.com for verification of past attendance.

Is Coremetrics University included in the price of admission?
No. The price for Coremetrics University (optional training day) is $499.00.
 
What does the Coremetrics University price include?
The Coremetrics University fee includes:
   Access to advanced training courses on April 27, 2010
   Continental breakfast, lunch, and break refreshments
   Training materials for all sessions
 
What does the Client Summit price include?
The Client Summit fee includes:
   Admission to all general and breakout sessions
   Welcome reception and dinner, Tuesday, April 27
   Breakfast, lunch, breaks, and refreshments on April 28-29
   Access to the Partner Pavilion
   Access to Coremetrics Ask the Experts
   All conference materials
   Evening dinner event on Wednesday, April 28
 
What is the dress for Coremetrics University and Client Summit?
Business Casual
 
Will I receive a registration confirmation letter? How soon?
Yes, you will receive a confirmation via email once we have processed your registration, received payment for your registration fee, and confirmed your booking with the hotel (if you requested a hotel room).
 
How can I obtain an invoice to provide to my company?
The confirmation email you receive after approval of your registration will serve as your receipt. It contains a summary of fees paid.
 
What is the process to request special needs (food requirements, hearing impaired, etc.)?
Please send your requests via email to
clientsummit@coremetrics.com and we will make every attempt to accommodate your needs.
 
What is the cancellation and substitution policy?
Unfortunately we cannot process cancellations. However if you cannot attend the Client Summit, you are welcome to send someone in your place. If you need to do this, please send an email to clientsummit@coremetrics.com with the details of the person that will be attending for you. If you are not sending a replacement, it is still important to notify clientsummit@coremetrics.com that you will not be attending to ensure your hotel is canceled.
 
TRAVEL AND LODGING

What airport should I fly into?
Please book your travel into the Austin-Bergstrom International Airport (AUS). You are responsible for your own flight and ground transportation to Client Summit.
 
How should I book my hotel reservations?
To assure the best rate, please reserve your room online through the Client Summit site during the registration process. Coremetrics has negotiated a special room rate of $168.00 plus taxes at the Renaissance Austin Hotel. Please make your Client Summit and hotel reservations with us as soon as possible as rooms are booked based on availability.
 
What is Austin weather like in April?
Average temperatures in late April are 79 degrees Fahrenheit in the daytime hours and 58 degrees Fahrenheit in the evening hours. A light jacket is recommended.
 
How do I get from the airport to Client Summit?
You should plan to arrange your own transportation from the airport to Client Summit:
 
   Airport: Austin-Bergstrom International Airport (AUS)
   Taxi: Rate from the airport is approximately $35.00 each way.
   Shuttle: SuperShuttle operates in the Austin area. The fare is $19 each way. Please call 800-258-2836 to make a reservation. You may also make a reservation online at www.supershuttle.com
 
Who should I contact if I have more questions?
For answers to your Client Summit 2010 questions, please send email to clientsummit@coremetrics.com or call Client Summit Headquarters at
650-637-7731. Hours are Monday through Friday from 8:30 a.m. to 5:00 p.m. PST
 
Back to Top